Buying Process on KingSauna
Dear Customer, our website system is highly customizable, please come up with your desired model as close as possible and send us a simulation via our system. Please note that this is not a real order and you will not be asked to pay for your simulation which we receive. This system was created to make the communication easier. Once we receive your simulation and your comments about what should be changed or added (if any), we will adjust the price and contact you in 24-48 hours. After you make a simulation, you will receive the letter with your order (simulation) number.
Value Added Tax (VAT) Policy
All prices found on our websites include VAT 21 %. Important:
- Question: I am from non-EU country (example: Norway or Switzerland), should I pay double VAT?
Answer: No, you will not pay double VAT. We will deduct 21 % off our prices seen on our websites.
- Question: I am from EU country (example: UK, Germany, France, etc.), should I need to pay double VAT?
Answer: No, the prices seen on our website include VAT. You will not be asked to pay additional VAT in your country. It is according to European Union trade rules.
- Question: I am a professional and have valid VAT number. Can I get the invoice with 0 % VAT?
Answer: Yes, we will issue the invoice with 0 % VAT.
Please check the validity of your VAT code here: http://ec.europa.eu/taxation_customs/vies/?locale=en
Methods of Payment
- Direct bank transfers (default payment method);
- Direct Paypal transfers and all major cards (CREDIT, DEBIT) (extra Paypal charges 1.5 %);
- Please mention the form of payment before purchasing.
If you already have your model, please follow instructions below
- 1. Please add it to the basket by clicking the orange "button on the top near every model;
- 2. Now you have your selection in the basket, which can be found in the very top right corner of the website;
- 3. Later follow step by step suggestions and fill the required fields. We need the delivery address to know the exact shipping price.
The purchase process
- Get as close as you can to your desired model and place the order;
- Discussion about the particular model (we will contact you in 24 hours or less);
- The contract between the Customer and the Company is signed;
- We send the invoice in 24 hours;
- All the required information in order to make a payment will be provided in the invoice.